Terms of Service
Last Updated: January 7, 2025
1. Agreement to Terms
By accessing or using G2MForce's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Services Description
G2MForce provides AI-powered consulting services for go-to-market teams, including but not limited to:
- Data enrichment and analysis services
- AI implementation and integration consulting
- Sales process automation solutions
- Predictive analytics and lead scoring
- Custom AI tool development and strategy
Specific services are defined in individual service agreements or statements of work (SOW).
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information necessary for service delivery
- Respond to requests for information in a timely manner
- Designate appropriate personnel to work with our team
- Comply with all applicable laws and regulations
- Ensure you have the right to share any data provided to us
- Maintain the confidentiality of any proprietary methodologies or tools we provide
4. Engagement and Payment Terms
4.1 Service Agreements
All consulting engagements are governed by a separate service agreement or statement of work that outlines scope, deliverables, timeline, and fees.
4.2 Fees and Payment
- Fees are specified in the applicable service agreement
- Payment terms are typically net 30 days unless otherwise specified
- Late payments may incur interest charges at the rate of 1.5% per month
- All fees are exclusive of taxes, which are the client's responsibility
4.3 Expenses
Clients are responsible for reimbursing reasonable, pre-approved expenses incurred in connection with services.
5. Intellectual Property
5.1 Client Data and Materials
You retain all rights to your data and materials provided to us. By using our services, you grant us a limited license to use your data solely for the purpose of delivering the agreed-upon services.
5.2 Our Intellectual Property
All methodologies, frameworks, tools, software, and other intellectual property developed by G2MForce remain our exclusive property, unless otherwise specified in writing.
5.3 Deliverables
Upon full payment, clients receive ownership of custom deliverables created specifically for them, subject to our retention of underlying methodologies and tools.
6. Confidentiality
Both parties agree to:
- Maintain the confidentiality of all proprietary and confidential information
- Use confidential information solely for the purpose of the engagement
- Protect confidential information with the same degree of care used for their own confidential information
- Not disclose confidential information to third parties without prior written consent
This obligation survives termination of the engagement.
7. Data Protection and Security
We are committed to protecting client data and complying with applicable data protection laws, including GDPR and CCPA. Our data protection practices are detailed in our Privacy Policy.
- We implement industry-standard security measures
- We process data only as necessary to deliver services
- We enter into data processing agreements when required
- We notify clients of any data breaches as required by law
8. Warranties and Disclaimers
8.1 Our Warranties
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.
8.2 Disclaimers
EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee specific results or outcomes from our services. AI and data-driven solutions involve inherent uncertainties and limitations.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our total liability for any claims arising from or related to our services shall not exceed the fees paid by the client for the specific services giving rise to the claim
- We shall not be liable for any indirect, incidental, consequential, special, or punitive damages
- We shall not be liable for any loss of profits, revenue, data, or business opportunities
10. Indemnification
You agree to indemnify and hold G2MForce harmless from any claims, damages, or expenses arising from:
- Your breach of these Terms of Service
- Your violation of any law or third-party rights
- Your use of our deliverables or services
- Any data or materials you provide to us
11. Term and Termination
11.1 Term
Engagements continue until completed as specified in the service agreement, unless terminated earlier.
11.2 Termination
Either party may terminate an engagement:
- For convenience with 30 days' written notice
- Immediately for material breach if not cured within 15 days of notice
- Immediately if the other party becomes insolvent or files for bankruptcy
11.3 Effect of Termination
Upon termination, clients must pay for all services rendered through the termination date. Confidentiality obligations and intellectual property provisions survive termination.
12. Independent Contractor
G2MForce is an independent contractor, not an employee, agent, or partner of the client. We have no authority to bind the client or make commitments on their behalf.
13. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, acts of government, war, terrorism, pandemic, or network failures.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes may be submitted to binding arbitration or litigation as specified in the service agreement.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients. Continued use of our services after modifications constitutes acceptance of the updated Terms.
16. Entire Agreement
These Terms, together with any executed service agreements, constitute the entire agreement between the parties and supersede all prior agreements and understandings.
17. Contact Information
For questions regarding these Terms of Service, please contact us:
- Email: legal@g2mforce.com
- Phone: +1 (516) 859-2726
- Address: [Your Business Address]